Frequently Asked Questions
Sales
What telecommunications services does Ernest offer?
- Local and long distance telephone services with a focus on multi-location businesses and payphone service providers. Ernest service features include: billing consolidation, customizable billing formats and exceptional customer service.
- Currently our company focuses only on multi-location business customers and payphone providers. We are not accepting new residential customers at this time.
Does Ernest have a minimum number of business lines that they will carry per customer and/or location?
- Every business is unique and our strength lies in our ability to respond to your individual requirements. There may be occasions where we can’t meet your service requirements but where that happens we can probably provide an excellent referral.
What services can Ernest provide other than local and long distance services?
- We are currently focused on local and long distance services. Ernest is always looking to add new offerings to our product set. If you have something you specifically require in addition to your local and long distance service, please contact our sales department to discuss your needs.
How do I contact the Sales Department for more information or pricing requests?
- Call Ernest’s toll-free number at 800.456.8353 or contact us directly at 770.242.9069. Ask to speak to member of our sales team.
Parnter
How does Ernest’s agent/partner program work?
- If you are interested in becoming a sales agent for Ernest, contact our Director of Sales. For more information on our Partner program, see our Partner page.
How do I get a price quote for my business lines?
- Ernest’s standard pricing is location and service specific and varies based on the location, type of service, and volume of lines ordered. Ernest also offers Individual Case Basis pricing allowing us to tailor a single blended per line price for you across all your locations.
- Contact an Ernest Channel Manager to discuss your service and pricing requirements.